Comprehensive services for brands
Regulations & Compliance
We offer comprehensive regulatory support for access to the Canadian market: product classification (cosmetics vs. natural health products), preparation and filing of Cosmetic Notification Forms (CNFs) or natural health product dossiers, scientific substantiation of claims, and verification of ingredient permittivity. We can act as the Responsible Person in Canada and manage all official communications with Health Canada, including the management of reportable adverse events.
Analysis, safety & quality control
We coordinate all the analyses, safety, and quality control necessary for market access: SPF and UVA/UVB tests, stability studies, preservative efficacy tests (challenge tests), microbiological analyses, and toxicological assessments. We organize the issuance and management of Certificates of Analysis (CoAs) on a batch-by-batch basis to guarantee traceability and compliance.
Labeling, packaging & graphic compliance
For labeling and packaging, we design compliant bilingual artwork (INCI, mandatory information, metric conversions) and conduct packaging compliance audits. We offer security solutions (tamper-evident, child-resistant) and eco-design recommendations to improve recyclability and reduce plastic use while meeting regulatory requirements.
Reformulation & Technical R&D
Our R&D and technical team supports reformulation to meet regulatory requirements and local preferences (e.g., aluminum-free deodorants, reef-safe sunscreens). We develop water- and perspiration-resistant technologies and conduct technical feasibility studies in collaboration with CDMO partners to ensure industrialization and performance.
Manufacturing, sourcing & subcontracting
We identify and qualify packaging manufacturers and suppliers in Europe and Canada, manage small production runs, coordinate co-packing, and offer private label solutions. In parallel, we conduct supplier audits to secure the supply chain and minimize risks related to product quality and logistics.
Supply chain, freight & 3PL coordination
We take care of the logistics chain from end to end: international freight booking (sea/air), customs brokerage, bonded and temperature-controlled warehousing, "last mile" distribution and stock integration with 3PLs via ERP interfaces for stock traceability and smooth volume management.
Distribution strategy & business development
On the commercial side, we build tailor-made distribution strategies: identification of relevant distributors, negotiation of commercial conditions (MOQ, payment terms, discounts), sell-in to retail chains, pharmacies and specialist shops, implementation of pilot stores and EDI integration to facilitate B2B and retail exchanges.
Sales, business development & account management
We provide targeted prospecting with key accounts, ongoing sales management, coordination of order and fulfillment operations, sales forecasting, and adaptation to the seasonal cycles specific to the sports and outdoor markets. We also support the operational management of accounts to guarantee service and responsiveness.
Marketing launch & shelf placement
For field deployment, we design planograms, merchandising kits, sales team training, sampling operations, pop-up management, and immersive experiences (poolside demonstrations, post-race recovery stations). We monitor in-store performance and optimize shelf presence to convert sales into sales.
Digital, customer support, studies & ongoing compliance
We establish your e-commerce presence in Canada (localized pages, payment methods, integration with Amazon.ca and specialized marketplaces, subscriptions, and DTC strategies), implement bilingual (FR/EN) customer service, manage returns/warranties, and handle regulatory filings as needed. We also conduct market research, CSR audits, and certification consulting (Cruelty-Free, Vegan, ECOCERT), provide basic legal support (contract templates, NDAs, trademark registration), and assist in implementing quality systems (GMP, QA manuals) to ensure compliance and long-term business viability.
Comprehensive services for beauty and sports brands
We offer comprehensive operational and regulatory support for accessing the Canadian market: management of bilingual (FR/EN) dossiers, product classification (cosmetics vs. natural health products), preparation and filing of Cosmetic Notification Forms (CNFs) or Natural Health Product (NHP) dossiers, scientific substantiation of claims, and verification of ingredient permissibility. We act as the Responsible Person in Canada and manage official communications with Health Canada. We coordinate all testing and quality control (SPF/UVA, stability studies, preservative efficacy testing—challenge testing, microbiological analyses, toxicological assessments), the issuance and management of Certificates of Analysis (CoAs), and supplier audits. We also support reformulation and R&D development (water-/sweat-resistant technologies, reef-safe solutions) and CDMO qualification. On the packaging side, we produce compliant bilingual artwork (INCI, mandatory information, metric conversions), packaging audits, security solutions (anti-opening, child protection) and eco-design recommendations to improve recyclability.
We build and execute distribution and pricing strategies: identifying and contacting distributors, sell-in for retailers, pharmacies, and specialty stores, negotiating commercial terms, and deploying pilot stores (EDI onboarding if necessary). We manage business development and key accounts, coordinate field operations (planograms, merchandising kits, team training, sampling, and pop-ups), and optimize digital presence (localized e-commerce pages, Amazon.ca/marketplace integration, DTC subscription models). We manage the complete supply chain (sea/air freight, customs brokerage, controlled warehousing, 3PL/ERP) as well as bilingual customer service, market research and consumer panels, first-level contractual/IP support, GMP/ISO audits, sustainability, and certifications (eco-compliant labels). Finally, we take care of crisis management and product recalls (regulatory notifications, media scripts, operational coordination) — in short, end-to-end support to secure compliance, quality and business growth .